Refund Policy

Subscription Refunds

At RepoRadar, we offer a 14-day money-back guarantee on our Pro and Enterprise subscription plans. If you're not satisfied with our AI-powered GitHub repository analysis service within the first 14 days of your subscription, we'll provide a full refund upon request.

Our Starter (Free) plan does not qualify for refunds as it is offered at no cost.

Eligibility Period

The 14-day period begins on the date of your initial subscription purchase. After this period expires, we cannot offer refunds for:

  • Partial subscription periods
  • Unused time on your subscription
  • Subscription renewals after the initial 14-day period

Non-Refundable Items

The following are not eligible for refunds:

  • Any add-on features or services purchased separately
  • Custom AI model training for specific repositories
  • API usage beyond included limits

Refund Process

To request a refund:

  • Email our support team at support@reporadar.com with your account email and reason for refund
  • Include the date of purchase and subscription plan type
  • Include any relevant information about your experience

We process refund requests within 5-7 business days. Once approved, the credit will be automatically applied to your original payment method within 3-5 business days, depending on your payment provider.

Subscription Cancellation

Canceling your subscription is separate from requesting a refund. To avoid future charges:

  • Login to your RepoRadar account
  • Go to Account Settings > Subscription
  • Click "Cancel Subscription"

You will still have access to your current subscription features until the end of your billing period.

Additional Information

We reserve the right to refuse a refund if we find evidence of:

  • Excessive usage of features and services during the refund eligibility period
  • Abuse of the refund policy through repeated subscriptions and cancellations
  • Violation of our Terms of Service

Policy Updates

This refund policy was last updated on June 10, 2025. We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

If you have any questions about our Refund Policy, please contact us at support@reporadar.com or our headquarters at Plot No. 25, IT Park, Hinjewadi Phase 1, Pune, Maharashtra, India 411057.